Photo FAQ

Thu, 09 Sep 2010 14:41:00 GMT

What is the difference between glossy, lustre and metallic?
Glossy
Glossy is a shiny finish and prints appear brighter than Matte. Printed on Kodak Edge Paper.

Lustre
Lustre is a premium finish on a heavier paper. It offers the vibrant colors of glossy with the fingerprint-resistant finish of matte. Lustre has a satin-like sheen and a modestly textured surface which you can see when the light angle is just right.Lustre is printed on Kodak Supra Endura paper, which is heavier than matte.

Metallic
With a glossy finish and unique metallic appearance, these prints have extra visual interest and depth. They are printed on long-lasting Kodak Professional Endura Metallic paper.

This paper uses a proprietary combination of film laminate layers that produce striking, three-dimensional, lasting images on an ultra-bright background. The effect is sometimes described as "chrome on paper."

You'll see extreme sharpness, brightness, and color saturation with an intense black density that increases its appeal. The proprietary laminate layers also increase the durability and tear resistance of the final print, increasing the opportunities for display applications.

What are the proceeds from my purchase used for?
Proceeds from all purchases made through the Orange County High School of the Arts photo website support the schoool's tuition-free, donation-dependent arts conservatory programs. This is a wonderful way to contribute to the school's bright and talented artists while purchasing high-quality professional photographs that you and your student will treasure for years to come. Please note that photo purchases cannot be applied toward the Parent Funding Agreement.

SPECIAL NOTE ABOUT PHOTO PACKAGES
In order for the proceeds from your purchase to be coded and donated toward the correct conservatory program, photo packages must consist of photos from ONE show / event gallery only.

How will my order be shipped?
Orders typically ship after 1-2 business days, but a more accurate processing time will be given in the shopping cart. Some photo gifts and wrapped or mounted prints take an extra day.

6-10 Business Day shipping is US Postal Service First Class, not trackable.
3-5 Business Day shipping is UPS ground or US Postal Service Priority, trackable.
Second Business day and Next Business day shipping are UPS, trackable.

How much will I be charged for shipping?

	6-10 Business Days*	3-5 BDs	Second BD	Next BD
Starting Price (USD)	$3.45	$5.95	$11.95	$19.95
Added price for each $20 of product**	$1.00	$2.00	$2.50	$3.00

Add-on Charges: Each mounted, stretched, or wrapped canvas print, framed print, large MetalPrint, large ThinWrap, or mounted print will cost an additional $5 to ship. Large prints require extra handling due to flat-packing. We'll add $1 to your order if the largest print is 16 inches or larger, or $2 if it's 20 inches or larger, or $3 if it's 30 inches or larger.

*6-10 Business Day shipping is available for prints up to 8x10 in size.

How do I purchase items from the merchandise catalog page?
Please note that the merchandise catalog page provides a preview of merchandise items available via the photos sales website. To purchase these items, select a photo from the galleries, click on "Buy," "This Photo," and then click on the green "Merchandise" tab. You can then choose from a variety of merchandise items to add to your shopping cart.

I would like to purchase a high-resolution digital image.
To purchase a high-resolution digital image or custom-sized print, please contact photos@ocsarts.net.

Click here for additional, detailed instructions on how to order photos (cropping photos, viewing photos, etc.).

Legal Notice
Photos available through this website are copyrighted by the Orange County High School of the Arts and not intended for commercial use. All rights reserved. Unauthorized use prohibited. View the Orange County High School of the Arts photo and video release policy for parents and students here.

We encourage you to share your thoughts, comments and ideas regarding our new photo website by emailing photos@ocsarts.net.